«Il n'est de richesse que d'hommes» Jean Bodin
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Customised service for businesses
We know how crucial that first contact can be on the success of an entire visit, when you have agreed to have your customer or partner greeted at the airport or train station. That is why our services for businesses feature a unique focus on doing everything we can to ensure these kinds of assignments are a success, in particular through rigorous planning. We also offer you the opportunity to select the chauffeur and vehicle most suited to the situation and your customer's needs.
The chauffeur assigned to greet your customer or business partner at the airport or train will carry a customised sign featuring not only the passenger's name, but your company's logo as well. He will take care of all baggage whilst inviting your guest to relax and get situated in an immaculate, tony vehicle. The day's newspapers and other refreshments will be served. These sorts of little signs of extra attention, always delivered discretely and courteously, have enabled us to gain the trust of some of the area's most demanding businesses.
Our team of professionals are able to greet and service virtually any kind of customer. Be they French or German, English or American, Russian or Hispanic, our drivers will grasp their passengers' expectations, and know perfectly how and where to guide them in their travels (tourist spots, restaurants, and more).
At Tandem.Plus, our mission does not stop with transporting a passenger from pickup to destination. This kind of commitment extends to unforeseen events as well, such as securing lodging for customers stranded by a flight delay, furnishing guides and interpreters for foreign groups, and other services provided "on-the-go."
We work primarily on a reservation basis, and always schedule routes as late as possible the evening before an assignment. We are however also capable of dealing with contingencies and responding to last minute requests.
Proactiveness and adaptability are our premiere values.
Customers with accounts benefit from customised quarterly reports featuring items such as number of trips, average cost per trip, number of persons transported, etc. In this way we provide our customers with the resources and transparency they need to manage this important cost centre.
Customers are provided rate information at the time they make their reservations. We never charge extra wait time for pickups on delayed flights or trains. We take it upon ourselves to check flight and train arrival statuses, and adapt our schedules accordingly.
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